1. Introduction
Terrain Xperts ("Company", "we", "our", or "us") operates the Sobha Rivana website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our service to you.
2.1 Types of Data Collected
- Personal Data: While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
- Usage Data: We may also collect information about how the website is accessed and used ("Usage Data"). This may include information such as your computer's IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.
3. Use of Data
Terrain Xperts uses the collected data for various purposes:
- To provide and maintain our website
- To notify you about changes to our website
- To allow you to participate in interactive features of our website when you choose to do so
- To provide customer service and support
- To gather analysis or valuable information so that we can improve our website
- To monitor the usage of our website
- To detect, prevent and address technical issues
- To respond to inquiries about the Sobha Rivana project
- To send promotional communications and project updates (with your consent)
4. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Change of Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
7. Data Protection Rights
You have certain data protection rights. These include the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict the processing of your data
- Request transfer of your data
- Opt-out of any marketing communications
8. Cookies
We use cookies and similar tracking technologies to track activity on our website to hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are stored on your device and allow us to recognize you and remember your preferences.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
9. Third-party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to such third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information or using their services.
10. WhatsApp Communication
When you contact us via WhatsApp at +91 9599358855, you are opting in to communicate with us through this channel. We use WhatsApp to provide information about our projects, respond to inquiries, and facilitate property viewings. Your WhatsApp conversations are subject to WhatsApp's privacy policy in addition to our own privacy practices.
11. Marketing Communications
We may send you promotional emails about new Sobha Rivana projects, special offers, and updates. If you wish to opt-out of these communications, you can click the unsubscribe link in any promotional email or contact us directly.
12. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. After that, we will delete or anonymize the information unless we are required to keep it for legal, regulatory, or business purposes.
13. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information promptly.
14. Compliance with Laws
This Privacy Policy is designed to comply with applicable privacy laws and regulations, including but not limited to the Information Technology Act, 2000 and rules made thereunder, and the Real Estate (Regulation and Development) Act, 2016.